Legal

Privacy Policy

Last updated: May 31, 2026

This policy explains how Baseplate Digital handles information across our website and apps. It's written to be clear and honest — but it's a starting template, and we recommend a legal review before you rely on it for a specific marketplace or jurisdiction.

1Overview

Baseplate Digital ("we", "us", "our") builds apps and tools for online businesses, distributed through marketplaces such as the Wix App Market. This Privacy Policy describes what information we collect, how we use it, and the choices you have when you use our website and apps (collectively, the "Services").

By using our Services, you agree to the practices described here.

2Information we collect

Information you provide

  • Contact details you send us, such as your email address and message content
  • Account or store identifiers needed to provide support for an app

Information collected automatically

  • Basic usage and diagnostic data (such as app events and error logs) to keep the app working
  • Standard technical information like device or browser type, where provided by the marketplace platform

Information from the marketplace

When you install one of our apps, the marketplace (for example, Wix) may share limited information needed to run the app — such as your site ID and the permissions you grant. We only access what's required for the app to function.

3How we use information

  • To provide, operate, and maintain our apps and website
  • To respond to support requests and communicate with you
  • To diagnose problems, improve reliability, and develop new features
  • To comply with legal obligations and marketplace requirements

We do not sell your personal information.

4When we share information

We share information only where necessary:

  • Service providers who help us operate the Services (for example, hosting or error-monitoring), under appropriate confidentiality obligations
  • Marketplace platforms as required to distribute and run our apps
  • Legal reasons, if required by law or to protect rights, safety, and security

5Data retention

We keep information only as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

6Your rights

Depending on where you live, you may have the right to access, correct, delete, or export your personal information, or to object to certain processing. To make a request, email us at the address below and we'll respond in line with applicable law.

7Security

We take reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, but we work to safeguard your data and limit access to what's necessary.

8Changes to this policy

We may update this policy from time to time. When we do, we'll revise the "Last updated" date above. Significant changes will be communicated where appropriate.

9Contact us

Questions about this policy or your data? Email hello@baseplatedigital.com. For app-specific support, see our Support page.